To better serve the members of academic community in an online environment, BatStateU Library is intensifying its Digital Reference Service through different collaborative platforms the like of Chat Elvira. Chat Elvira, is an online real-time chat reference service that provides direct, professional assistance to the academic community who are seeking information, wherever and whenever they need it.
Chat ELVIRA, is an acronym for Electronic Library Virtual Assistant which is powered by Facebook Messenger. ELVIRA is the avatar used by the library ‘virtual assistant’ or persona that users interact with, though it is the library personnel who answer the queries sent through a messenger.
Chat ELVIRA is named after Elvira Quinio, the first documented librarian of the Batangas State University in the 1950s. The Chat service was launched last September 19, 2020, through the Library Facebook page. To chat ELVIRA, you can message the Batangas State University Library Facebook Page. Also, can message us through our website, kindly check out the handy chatbox on the lower right side of this website.
